The benefits of e-business performance measurement systems
  • Release Date : 08 July 2008
  • Publisher : Elsevier
  • Genre : Business & Economics
  • Pages : 100 pages
  • ISBN 13 : 0080888054
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Download or read book entitled The benefits of e-business performance measurement systems by author: Matthew Hinton which was release on 08 July 2008 and published by Elsevier with total page 100 pages . This book available in PDF, EPUB and Kindle Format. To participate fully in the new world of e-business, organisations have to make significant financial investments. How then, should they evaluate e-business investment proposals and monitor the resulting performance of their on-line business operations? To what extent are traditional performance measurement systems fit for a world where clicks not bricks determine business success? This CIMA report describes research investigating how organisations have been adapting their performance measurement systems for e-business. The research aimed to identify the features and benefits of an effective e-business performance measurement system by studying twelve organisations that have had some success in developing performance measurement systems suitable for the on-line environment. * Based on four years of case study research inlcuding interviews with 12 managers * offers a distinctive view of e-business in measuring the performance of a business * Recommendations are made based on the findings from cross case analysis