Managing Your Library and its Quality

Written By Núria Balagué
Managing Your Library and its Quality
  • Publsiher : Elsevier
  • Release : 22 August 2011
  • ISBN : 1780632797
  • Pages : 230 pages
  • Rating : /5 from reviews
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Download or read book entitled Managing Your Library and its Quality by author: Núria Balagué which was release on 22 August 2011 and published by Elsevier with total page 230 pages . This book available in PDF, EPUB and Kindle Format. This book, divided into two parts, provides an introduction to the quality management issues and gives a general overview to the use of ISO 9001 in the library environment. The second part presents the main features of ISO 9001:2008 with practical comments and examples on how to implement its clauses in libraries. Whether in the public or in the private sector, libraries can be seen as service organisations: they act in very dynamic environments where users are increasingly demanding new types of services. Thus the adoption of a quality management system helps each library in meeting the needs of the customers. This book covers some key ideas about how to approach the ISO 9001 standard in library terms, or any other information service unit. Managing Your Library and its Quality offers not only a useful approach to quality but it is also an excellent guide on how to manage knowledge within organisations and, a priori, thus should be utilised by the information professional. Helps guide the implementation of a quality management system using ISO 9001, a standard widely and successfully used already in all types of organisations around the world Translates the ISO 9001 standard to the terms and language used within the libraries Presents a systematic approach to the quality management in libraries

Managing Your Library and its Quality

Managing Your Library and its Quality
  • Author : Núria Balagué,Jarmo Saarti
  • Publisher : Elsevier
  • Release Date : 2011-08-22
  • Total pages : 230
  • ISBN : 1780632797
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Summary : This book, divided into two parts, provides an introduction to the quality management issues and gives a general overview to the use of ISO 9001 in the library environment. The second part presents the main features of ISO 9001:2008 with practical comments and examples on how to implement its clauses in libraries. ...

Managing Your Library and Its Quality

Managing Your Library and Its Quality
  • Author : Núria Balagué,Jarmo Saarti
  • Publisher : Unknown
  • Release Date : 2011
  • Total pages : 230
  • ISBN : 1780632797
GET BOOK

Summary : This book, divided into two parts, provides an introduction to the quality management issues and gives a general overview to the use of ISO 9001 in the library environment. The second part presents the main features of ISO 9001:2008 with practical comments and examples on how to implement its clauses in libraries. ...

Mergers and Alliances

Mergers and Alliances
  • Author : Anne Woodsworth,W. David Penniman
  • Publisher : Emerald Group Publishing
  • Release Date : 2013
  • Total pages : 334
  • ISBN : 1780632797
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Summary : Volume 36 of Advances in Librarianship seeks to provide a comprehensive broad review of the factors that lead to mergers and other alliances, the methods used to ensure effective and successful collaborations. While corporate mergers make headlines, similar efforts in library and information science are less vociferously touted. They are occurring ...

Integrating Total Quality Management in a Library Setting

Integrating Total Quality Management in a Library Setting
  • Author : Susan Jurow,Susan Barnard
  • Publisher : Routledge
  • Release Date : 2013-04-15
  • Total pages : 214
  • ISBN : 1780632797
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Summary : Improve the delivery of library services by implementing total quality management (TQM), a system of continuous improvement employing participative management and centered on the needs of customers. Although TQM was originally designed for and successfully applied in business and manufacturing settings, this groundbreaking volume introduces strategies for translating TQM principles ...

Assessing Service Quality

Assessing Service Quality
  • Author : Peter Hernon,Ellen Altman
  • Publisher : American Library Association
  • Release Date : 2010-01
  • Total pages : 206
  • ISBN : 1780632797
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Summary : If libraries are to succeed, they must see themselves in competition with other institutions and sources of information--especially the Web--and make customers feel welcome and valued. This classic book is brought fully up to date as Peter Hernon and Ellen Altman integrate the use of technology into the customer experience. ...

Managing Information Services

Managing Information Services
  • Author : Jo Bryson
  • Publisher : Routledge
  • Release Date : 2016-05-05
  • Total pages : 360
  • ISBN : 1780632797
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Summary : This fourth edition of Jo Bryson's highly regarded Managing Information Services has been thoroughly revised with an emphasis on innovation. Operating in a digital era, libraries must innovate to survive and grow. This means librarians having radical ideas which challenge the status quo, shifting strategic directions to change the way ...

Library Literature

Library Literature
  • Author : Anonim
  • Publisher : Unknown
  • Release Date : 1998
  • Total pages : 212
  • ISBN : 1780632797
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Summary : "An index to library and information science"....

Quality Improvement Programs in ARL Libraries

Quality Improvement Programs in ARL Libraries
  • Author : Anonim
  • Publisher : Association of Research Libr
  • Release Date : 1993
  • Total pages : 127
  • ISBN : 1780632797
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Summary : Read online Quality Improvement Programs in ARL Libraries written by , published by Association of Research Libr which was released on 1993. Download full Quality Improvement Programs in ARL Libraries Books now! Available in PDF, ePub and Kindle....

iPad and iPad Pro For Dummies

iPad and iPad Pro For Dummies
  • Author : Edward C. Baig,Bob LeVitus,Bryan Chaffin
  • Publisher : John Wiley & Sons
  • Release Date : 2020-07-14
  • Total pages : 384
  • ISBN : 1780632797
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Summary : The A to Z guide to getting the most from your iPad Your iPad is a magical piece of technology connecting you to the rest of the world pretty much anytime and anywhere. Super thin and (well, almost) light as a feather, it allows you to keep up with your ...

The Library in the Twenty first Century

The Library in the Twenty first Century
  • Author : Peter Brophy
  • Publisher : Facet Publishing
  • Release Date : 2007
  • Total pages : 248
  • ISBN : 1780632797
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Summary : Social, cultural and technological developments are revolutionizing library services. The way ahead for the profession is now generally seen as a practical blend of traditional and electronic materials with integrated support services which fit seamlessly into users' normal ways of working. This is leading to a fundamental rethinking of the ...

Library Journal

Library Journal
  • Author : American Library Association
  • Publisher : Unknown
  • Release Date : 1995
  • Total pages : 212
  • ISBN : 1780632797
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Summary : Read online Library Journal written by American Library Association, published by which was released on 1995. Download full Library Journal Books now! Available in PDF, ePub and Kindle....

Information Quality Management

Information Quality Management
  • Author : Latif Al-Hakim
  • Publisher : IGI Global
  • Release Date : 2007-01-01
  • Total pages : 301
  • ISBN : 1780632797
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Summary : Technologies such as the Internet and mobile commerce bring with them ubiquitous connectivity, real-time access, and overwhelming volumes of data and information. The growth of data warehouses and communication and information technologies has increased the need for high information quality management in organizations. Information Quality Management: Theory and Applications provides ...

A Subject Guide to Quality Web Sites

A Subject Guide to Quality Web Sites
  • Author : Paul R. Burden
  • Publisher : Scarecrow Press
  • Release Date : 2010-07-17
  • Total pages : 778
  • ISBN : 1780632797
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Summary : The Web is always moving, always changing. As some Web sites come, others go, but the most effective sites have been well established. A Subject Guide to Quality Web Sites provides a list of key web sites in various disciplines that will assist researchers with a solid starting point for ...

Managing for Quality and Performance Excellence

Managing for Quality and Performance Excellence
  • Author : James R. Evans,William M. Lindsay
  • Publisher : Cengage Learning
  • Release Date : 2016-01-01
  • Total pages : 784
  • ISBN : 1780632797
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Summary : The definitive market leader and authoritative educational reference, MANAGING FOR QUALITY AND PERFORMANCE EXCELLENCE, 10e provides unmatched coverage and insightful comparisons that guide students through the intricacies of quality management. Built upon the strength and proven experience of well-known authors and examiners for the Malcolm Baldrige Award, this text presents ...

Managing Quality in Architecture

Managing Quality in Architecture
  • Author : Charles Nelson
  • Publisher : Routledge
  • Release Date : 2007-06-07
  • Total pages : 320
  • ISBN : 1780632797
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Summary : This handbook addresses the question of how best to manage quality in architecture for the mutual benefit of design practices and their clients. Based on research from the last two decades, it explores the general principles, tools and techniques that can be adapted to the unique culture of any design ...