Difficult Conversations

Written By Bruce Patton
Difficult Conversations
  • Publsiher : Penguin UK
  • Release : 28 January 2021
  • ISBN : 0241992478
  • Pages : 352 pages
  • Rating : /5 from reviews
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Download or read book entitled Difficult Conversations by author: Bruce Patton which was release on 28 January 2021 and published by Penguin UK with total page 352 pages . This book available in PDF, EPUB and Kindle Format. We've all been there: We know we must talk to a colleague, our boss or even a friend about something we know will be at least uncomfortable and at worst explosive. So we repeatedly mull it over until we can no longer put it off, and then finally stumble through a confrontation when we could have had a conversation. Difficult Conversations is the definitive work on handling these unpleasant exchanges, based on 15 years of research at the Harvard Negotiation Project. It teaches us to work through them by understand that we're not engaging in one dialogue but three: the "what happened" conversation (what do we believe was said and done), the "feelings" conversation (the emotional impact on everyone involved), and the "identity" conversation (what does this mean for everyone's opinion of themselves). In a world where asking for a pay rise, saying 'no' to your boss, asking a favour or apologizing for a mistake can be a horrendous nightmare, Difficult Conversations deserves its position as a business classic.

Difficult Conversations

Difficult Conversations
  • Author : Bruce Patton,Douglas Stone,Sheila Heen
  • Publisher : Penguin UK
  • Release Date : 2021-01-28
  • Total pages : 352
  • ISBN : 0241992478
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Summary : We've all been there: We know we must talk to a colleague, our boss or even a friend about something we know will be at least uncomfortable and at worst explosive. So we repeatedly mull it over until we can no longer put it off, and then finally stumble through ...

Difficult Conversations

Difficult Conversations
  • Author : Douglas F. Stone,Douglas Stone,Bruce Patton,Sheila Heen
  • Publisher : Penguin
  • Release Date : 2000
  • Total pages : 250
  • ISBN : 0241992478
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Summary : Offers advice on working gracefully and effectively through such confrontational situations as ending relationships and asking for a raise, identifying key adjustments necessary to the dialogue process....

Difficult Conversations

Difficult Conversations
  • Author : Douglas Stone,Bruce Patton,Sheila Heen
  • Publisher : Viking Press
  • Release Date : 1999
  • Total pages : 250
  • ISBN : 0241992478
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Summary : Helps readers work gracefully and effectively through such confrontational situations as ending relationships and asking for a raise, identifying key adjustments necessary to the dialogue process. 60,000 first printing. Tour....

Difficult Conversations by Douglas Stone Bruce Patton and Sheila Heen Summary

Difficult Conversations by Douglas Stone  Bruce Patton  and Sheila Heen  Summary
  • Author : QuickRead,Lea Schullery
  • Publisher : QuickRead.com
  • Release Date : 2021-05-08
  • Total pages : 212
  • ISBN : 0241992478
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Summary : Do you want more free book summaries like this? Download our app for free at https://www.QuickRead.com/App and get access to hundreds of free book and audiobook summaries. Learn how to approach difficult conversations and discuss what matters most. Difficult conversations are a part of everyday life. ...

Difficult Conversations

Difficult Conversations
  • Author : Anne Dickson
  • Publisher : Unknown
  • Release Date : 2004
  • Total pages : 239
  • ISBN : 0241992478
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Summary : This book gives practical advice for building your assertiveness skills and communicating directly with others. Sample scenarios covering difficult conversations with your partner, friends and family, bosses and colleagues and shows you the right way to get your message across....

Difficult Conversations HBR 20 Minute Manager Series

Difficult Conversations  HBR 20 Minute Manager Series
  • Author : Harvard Business Review
  • Publisher : Harvard Business Review Press
  • Release Date : 2016-01-26
  • Total pages : 128
  • ISBN : 0241992478
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Summary : You have to talk with a colleague about a fraught situation, but you're worried that they'll yell, or blame you, or shut down. You fear your emotions could block you from a resolution. But you can communicate in a way that's constructive--not combative. Difficult Conversations walks you through: Uncovering the ...

Difficult Conversations in Medicine

Difficult Conversations in Medicine
  • Author : Elisabeth Macdonald
  • Publisher : Oxford University Press, USA
  • Release Date : 2004
  • Total pages : 231
  • ISBN : 0241992478
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Summary : This text covers ethical and legal issues, planning difficult conversations, the patient's and doctor's perspectives, issues surrounding special groups such as children and the elderly, and conversations with patients from different cultural backgrounds....

21 Difficult Conversations

21 Difficult Conversations
  • Author : Dr Latha Vijaybaskar
  • Publisher : Independently Published
  • Release Date : 2019-01-15
  • Total pages : 184
  • ISBN : 0241992478
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Summary : What conversations do you find difficult? The answer might be different for each of us, but let's face it. We've all experienced difficult conversations. And what is a difficult conversation? If the conversation is emotional, high stakes, or challenging for at least one of the people involved, then it is ...

Effective Difficult Conversations

Effective Difficult Conversations
  • Author : Catherine Soehner,Ann Darling
  • Publisher : American Library Association
  • Release Date : 2016-11-11
  • Total pages : 128
  • ISBN : 0241992478
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Summary : In an information landscape where change is the status quo, difficult conversations come with the territory. Being a library leader means knowing how to confidently steer these conversations so that they lead to productive results instead of hurt feelings, resentment, or worse. Employees in a library will also encounter conflict, ...

Difficult Conversations

Difficult Conversations
  • Author : Anni K. Reinking
  • Publisher : Rowman & Littlefield
  • Release Date : 2019-05-17
  • Total pages : 122
  • ISBN : 0241992478
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Summary : This is a great resource for teachers and administrators to communicate more effectively....

Difficult Conversations

Difficult Conversations
  • Author : Katie Day
  • Publisher : Alban Books
  • Release Date : 2001
  • Total pages : 96
  • ISBN : 0241992478
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Summary : Read online Difficult Conversations written by Katie Day, published by Alban Books which was released on 2001. Download full Difficult Conversations Books now! Available in PDF, ePub and Kindle....

10 Rules for Talking

10 Rules for Talking
  • Author : Tim Harkness
  • Publisher : Blink
  • Release Date : 2020-06-25
  • Total pages : 320
  • ISBN : 0241992478
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Summary : Psychologist Tim Harkness has noticed sometimes it seems everyone is shouting, but nobody is listening. Surely we don't need to learn how to talk? And yet, in an age of Brexit and Trump, where social media provides a platform for instantaneous, unfettered opinion, doesn't it feel that we've lost our ...

Difficult Conversations

Difficult Conversations
  • Author : Tad Harrett
  • Publisher : Unknown
  • Release Date : 2020-09-20
  • Total pages : 130
  • ISBN : 0241992478
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Summary : Communication and having great conversations is a skill we all should have. Difficult conversations stop us from getting our dream job, finding a partner, dealing with employees at work, and this leads to toxic relationships that are destroying our lives. We care too much about what people think of us, ...

How to Have That Difficult Conversation You ve Been Avoiding

How to Have That Difficult Conversation You ve Been Avoiding
  • Author : Henry Cloud,John Townsend
  • Publisher : Zondervan
  • Release Date : 2009-05-18
  • Total pages : 320
  • ISBN : 0241992478
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Summary : A practical handbook on positive confrontation, now available in softcover with a discussion guide.Successful people confront well. They know that setting healthy boundaries improves relationships and can solve important problems. They have discovered that uncomfortable situations can be avoided or resolved through direct conversation. But most of us don’...

Having Difficult Conversations

Having Difficult Conversations
  • Author : Anonim
  • Publisher : Unknown
  • Release Date : 2018
  • Total pages : 212
  • ISBN : 0241992478
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Summary : Conflict is inevitable-in work and in life. Managers must address performance issues, and colleagues with competing priorities must figure out how to work together. These situations call for having difficult conversations. In this course, Marlene Chism explains how to have difficult conversations, build your communication skills, and improve your relationships, ...