- Author : August-Wilhelm Scheer
- Release Date : 03 November 2012
- Publisher : Springer Science & Business Media
- Genre : Computers
- Pages : 294 pages
- ISBN 13 : 9783540247036
Download or read book entitled Business Process Change Management by author: August-Wilhelm Scheer which was release on 03 November 2012 and published by Springer Science & Business Media with total page 294 pages . This book available in PDF, EPUB and Kindle Format. This book shows you how to achieve business process excellence through change management activities, with case studies from major corporations such as American Meter and the US Navy. The book defines business process change management as information, communication, and training that enable people to make change and improvements happen. Using case studies the text shows how this change management is applied in practice using a framework like the ARIS House of Business Process Excellence or software tools like the ARIS Toolset.