Description : 2006 SHINGO PRIZE for EXCELLENCE in MANUFACTURING RESEARCH Based on the author's personal experience with Toyota’s master teachers and with companies in the midst of great change, Andy & Me is a business novel set in a failing New Jersey auto plant focusing on the tribulations of Tom Pappas, the plant manager. The situations, characters and plant politics will ring true with many readers. In a cool, readable style, Andy & Me follows Tom's relationship with Andy Saito, a reclusive, retired Toyota guru whom Tom persuades to help save his plant through the teaching of the legendary Toyota Production System (TPS). On this journey, the reader learns that TPS is more than just a collection of tools; it entails a new way of thinking and behaving. Though Tom finds success — both in his plant and in his personal life — he learns from Andy that successful improvement is "endless and eternal."
Description : Based on the author's years of experience working with Toyota’s master teachers and with companies in the midst of great change, this book follows the story established in the Shingo Prize-winning book, Andy & Me: Crisis & Transformation on the Lean Journey. In a cool and readable style, Andy & Me and the Hospital: Further Adventures on the Lean Journey follows Tom Pappas's relationship with Andy Saito, a reclusive retired Toyota guru. Tom and Andy are pulled into a major New York City hospital in crisis. Can they translate and apply Toyota’s powerful methods and thinking to save the hospital from disaster? Using a compelling novel format, the book demonstrates how to apply Lean thinking in a healthcare setting. It illustrates the situations, characters, and plant politics you will most likely face as you progress through your Lean healthcare journey. As the story unfolds, you will discover the way of thinking and behavioral changes required to implement proven Toyota Production System (TPS) methods, tools, and thinking in healthcare. You will learn: What a Lean transformation in a hospital should look like The overall approach you need to take The leadership and behavioral changes required How to improve processes and better develop and engage people How to build and sustain a Lean management system How to translate and apply Deming’s "profound system of knowledge" This book provides clear and simple guidance on what it takes to successfully implement Toyota methods in healthcare settings. It shares helpful insights on how the different elements need to fit together to deliver measurable process improvement results. Just like its bestselling predecessors, this book includes study questions after each chapter to support learning and to facilitate discussion in workshops or classroom settings.
Description : This critical reexamination of Amos ’n’ Andy, the pioneering creation of Charles Correll and Freeman Gosden, presents an unapologetic but balanced view lacking in most treatments. It relies upon an untapped resource—thousands of pages of scripts from the show’s nearly forgotten earliest version, which most clearly reflected the vision of its creators. Consequently, it provides fresh insights and in part refutes the usual blanket condemnations of this groundbreaking show. The text incorporates numerous script excerpts, provides key background information, and also acknowledges the show’s importance to radio broadcasting and modern entertainment.
Description : When Tessa Cunningham's ninety-five year old father fell and broke his hip, it was clear that this previously independent man could no longer live on his own. A care home seemed the best option. But visiting him one day, he held Tessa's hand just a little too long, and in his eyes she saw the yearning he was too proud (and loving) to articulate: Please take me home. Tessa had just recovered from breast cancer, was in the throes of getting divorced, her daughters were leaving home (soon to head off to university). Already struggling with three of a woman's worst fears, battling bitterness and betrayal, she couldn't cope with any extra stress. And yet she found herself moving her dad in, along with his zimmer frame, collection of hearing aid batteries, monogrammed hankies and tins of Black Bullet mints. Her dad can't abide moaners, is given to tactless remarks and, as he's deaf, is definitely not the best listener in the world. Yet in the months that followed, his unexpected wisdom and irrepressible ebullience helped heal Tessa's pain. Written with searing honesty, Take Me Home is a funny, touching, inspirational story that teaches us the true value of contentment.
Description : If God were to ask you "Do you trust me?" your first instinct may be to answer, "Of course!" But what if you were asked that same question in the midst of terrible loss or great disappointment? What would your answer be if God seemed distanteven absentin your time of greatest need? In Do You Trust Me?, Jessica Johnson gives you a vivid and honest look at her very personal struggles with faith, prayer, and trust in the midst of the most painful event of her life: the loss of her infant son. In 2006, Jessica and her husband were living the life they had always planned. But several months after the birth of her third child, Jessica was faced with the question, Do you trust me? in a way that she had never dreamed of before. Out of the depths of despair comes a message of hope and faith so powerful, it will encourage anyone who hears it. Do You Trust Me? is not just for those struggling with the loss of a child, but anyone who has ever wondered, "Does God even listen when I pray? Does he truly care about his children?" Hopefully after reading Do You Trust Me?, you will discover that the answer to these questions is a resounding "Yes!"
Description : Peter Abrams is the father of four daughters and an illegitimate son. He swears he'll never be like his father, a Jewish workaholic who was always too busy for his boys. Mr. Abrams disowns Peter when he falls in love and marries a Catholic woman. Peter promises himself he will spend time with his family and give them the love he never had, but once he tastes success, he becomes everything he loathed in his father. Peter stops at nothing to build an empire for a family he's destined to lose.
Description : Not Black and White comprises of three new plays which examine the state of modern day Britain from the perspective of three leading black contemporary playwrights. Roy Williams, Kwame Kwei-Armah and Bola Agbaje tackle the prison system, the mayoralty and immigration in their respective plays. Category B: Roy Williams Saul runs a tip-top wing - the screws love him for it, especially Angela. Prisoners follow his rules, and it's all gravy. But Saul's number two position is vacant, new inmates are flooding in, so everyone's feeling the heat. No-one wants to go to Cat B, but the world on the outside is a different story. Seize the Day: Kwame Kwei-Armah Jeremy Charles could be London's first black mayor. He has the face to represent it - a well-spoken, good-looking Londoner, with an appetite for change. He's sold his pitch on reality TV, but can he be the real people's candidate? Detaining Justice: Bola Agbaje Justice is locked in a cold dark cell, his asylum application pending. His sister Grace would like to help, but has been told to leave it in God's hands. Crown Prosecutor Mark Cole has an infallible reputation for successful prosecutions - however he has had a change of heart - and job. His first case is for the defence of Justice - but, in his new role, is Cole the man to help? Published to coincide with the Not Black and White season at the Tricycle, where the three dramas played in rep Oct 8 -Dec 19 2009.