Description : Press 1 for technical support. Press 2 for broken hearts. Press 3 if your life has totally crashed. . . . Six friends work nights at a call center in India, providing technical support for a major U.S. appliance corporation. Skilled in patience–and accent management–they help American consumers keep their lives running. Yet behind the headsets, everybody’s heart is on the line. Shyam (Sam to his callers) has lost his self-confidence after being dumped by the girl who just so happens to be sitting next to him. Priyanka’s domineering mother has arranged for her daughter’s upscale marriage to an Indian man in Seattle. Esha longs to be a model but discovers it’s a horizontal romp to the runway. Lost, dissatisfied Vroom has high ideals, but compromises them by talking on the phone to idiots each night. Traditional Radhika has just found out that her husband is sleeping with his secretary. And Military Uncle (nobody knows his real name) sits alone working the online chat. They all try to make it through their shifts–and maintain their sanity–under the eagle eye of a boss whose ego rivals his incompetence. But tonight is no ordinary night. Tonight is Thanksgiving in America: Appliances are going haywire, and the phones are ringing off their hooks. Then one call, from one very special caller, changes everything. Chetan Bhagat’s delicious romantic comedy takes us inside the world of the international call center, where cultural cross-wires come together with perfect pathos, hilarity, and spice. From the Trade Paperback edition.
Description : The fast and easy way to improve call center management and response Are you a call center professional seeking trusted and practical advice for improving your results and positively affecting your company's bottom line? Now updated with coverage of the latest technological advancements and developments in the field, Call Centers For Dummies, 2nd Edition is the ultimate call center reference guide. With new tools and tactics specifically designed for call center managers, Call Centers For Dummies, 2nd Edition helps put value on customer relations efforts undertaken in call centers and shows you how to implement new strategies for continual improvement and superior customer service. Features new to this edition include Guidance on determining whether outsourcing is a cost-efficient option for your company Coverage of new technologies that help cut costs A look at how today's call centers can benefit from empowering their agents Like any tech-driven industry, call centers are facing rapid change. With Call Centers For Dummies, 2nd Edition, you can be sure you're getting the most up-to-date, easy-to-follow coverage of this advancing field.
Description : Five Point Someone is Chetan Bhagat's debut novel which revolves around the lives of Ryan, Alok, and Hari. The three lads become close friends while trying hard to survive in an exceedingly competitive environment. The three boys join IIT with a passion to excel and come out successfully as the best graduates. However, their life turns upside down when their grades fall lower than they had ever expected. Meanwhile, Hari falls in love with his professor's daughter, and Alok and Ryan cannot stop disputing each other. Five Point Someone was successfully able to strike a chord with the millions of youngsters across India. Hari, Alok and Ryan have to deal with unpleasant and cynical teachers, assignments and projects, stress of unending examinations, and a stringent academic schedule. Will they be able to survive the IITs? Or will they succumb to the tedious and age-old education system of India? Five Point Someone has been adapted into hugely successful motion pictures both in Tamil and Hindi.
Description : Sonja is a divorced and attractive woman. She is trying to recover from an emotional breakout by dating her marriage prospects. She meets various male personalities in the attempt to find the right guy. In lieu of finding Mr. Right, she found herself molested, betrayed and used. Her hope is lost while her nightmares become reality. Female readers may find themselves in Sonja's shoe at their dates. Male readers will understand how to not hurt women's feeling at dates.
Description : Fourth book by the bestselling author Chetan Bhagat. 2 States is a story about Krish and Ananya. They are from two different states of India, deeply in love and want to get married. Of course, their parents don't agree. To convert their love story into a love marriage, the couple have a tough battle in front of them.
Description : In Late 2000, A Young Boy In Ahmedabad Called Govind Dreamt Of Owning A Business. To Accommodate His Friends Ish And Omi S Passion, They Open A Cricket Shop. However, Nothing Comes Easy In A Turbulent City. To Realise Their Goals, They Will Have To Face It All Religious Politics, Earthquakes, Riots, Unacceptable Love And Above All, Their Own Mistakes. Will They Make It? Can An Individual S Dreams Overcome The Nightmares Offered By Real Life? Can We Succeed Despite A Few Mistakes? Based On Real Events, From The Bestselling Author Of Five Point Someone And One Night @ The Call Center, Comes Another Dark, Witty Tale About Modern India, Where Chetan Bhagat Brings About The Ethos And Isolation Of An Entire Generation To The Fore. ... The Biggest Selling Indian Novelist Writing In English.
Description : "The Great Gatsby" is a novel by the American author F. Scott Fitzgerald. The story takes place in 1922, during the Roaring Twenties, a time of prosperity in the United States after World War I. The book received critical acclaim and is generally considered Fitzgerald's best work. It is also widely regarded as a "Great American Novel" and a literary classic, capturing the essence of an era. The Modern Library named it the second best English language novel of the 20th century. The novel takes place following the First World War. American society enjoyed prosperity during the "roaring" 1920s as the economy soared. At the same time, Prohibition, the ban on the sale and manufacture of alcohol as mandated by the Eighteenth Amendment, made millionaires out of bootleggers... F. Scott Fitzgerald, was an American novelist and short story writer, whose works illustrate the Jazz Age. While he achieved limited success in his lifetime, he is now widely regarded as one of the greatest American writers of the 20th century.
Description : What Young India Wants is the first and only work of non-fiction by the Chetan Bhagat. It is based on his vast experience as a successful writer and motivational speaker. He analyzes the complex issues and problems faced by India in the 21st century. Chetan Bhagat asks thought-provoking questions, demands answers and presents solutions for a prosperous India. Presented in simple prose and with great insight, What Young Indian Wants will be an engaging and riveting read for people of all ages.