Description : Vists our Web site at www.wiley.com/compbooks/ Visit the companion Web site at www.1to1web.com. The Internet World(TM)Guide to One-to-One Marketing companion Web site features: * Web marketer's online forum * Case studies and business profiles * Product reviews * E-mail newsletter featuring regular updates How to use your Web site to really connect with your customers and forge lasting relationships with them One-to-one marketing is a revolutionary new strategy for building customer loyalty and generating repeat sales. As marketers the world over are discovering, the Web is an excellent medium for conducting a successful one-to-one marketing campaign. Now, in The Internet World(TM) Guide to One-to-One Web Marketing, top Internet marketing experts arm you with all the knowledge and skills you need to develop your own winning one-to-one Web marketing strategy. Experts Allen, Kania, and Yaeckel get you up to speed on all the hot new Web technologies that marketers are using to forge lasting relationships, one customer at a time. With the help of case studies of some of the most successful one-to-one Web marketing initiatives, they show you exactly how those technologies are being employed to customize offerings and create dialogs with customers. They provide valuable lessons, tips, and guidelines on how to: * Make the best technology selections for your budget and goals, and plan a successful one-to-one Web marketing initiative * Build relationships with customers using personalization, push, interactivity, telephone and A/V conferencing, e-mail, virtual community, and other cutting-edge Web technologies * Integrate one-to-one Web marketing strategies with other processes and systems, such as customer service and support and databases.
Description : The Internet, globalization, and hypercompetition are dramatically reshaping markets and changing the way business is done. The problem, says internationally renowned marketer Philip Kotler and his coauthors Dipak C. Jain and Suvit Maesincee, is that marketing has not kept pace with the markets. In today's world,customersare scarce-not products-and classic marketing needs to be deconstructed, redefined, and broadened to reflect this new reality. Marketing Movesdescribes the next transformational imperative for marketing-and for any organization competing in our customer-ruled, technology-driven marketplace. It calls for a fundamental rethinking of corporate strategy to enable the ongoing creation and delivery of superior value for customers in both the marketplace and the marketspace. And it appoints marketing as the lead driver in shaping and implementing this new strategy. The means for accomplishing this lies in a radically new marketing paradigm the authors callholistic marketing-a dynamic concept derived from the electronic connectivity and interactivity among companies, customers, and collaborators. This new paradigm combines the best of traditional marketing with new digital capabilities to build long-term, mutually satisfying relationships and co-prosperity among all key stakeholders. Outlining a framework for implementing holistic marketing that calls for integrating customer demand management, internal and external resource allocation, and network collaboration-the authors show how holistic marketing can enable companies to: - Identify new value opportunities for renewing their markets - Efficiently create the most promising new value offerings - Deliver products, services, and experiences that more precisely match individual customer requirements - Consistently operate at the highest level of product quality, service, and speed Thought-provoking and practical,Marketing Movesshows how to build a complete marketing platform primed for the challenges and opportunities of a customer-centric world.
Description : E-mail offers broader reach, higher measurability, quicker delivery, and easier consumer feedback for a lower cost than any other marketing medium. So it's no wonder why e-mail has been far exceeding first class postal mail for years. Marketing with E-mail provides detailed advice on how to expand and improve marketing opportunities, communications, and online relationships with this valuable tool. Readers are guided through a step-by-step process of creating and implementing an e-mail marketing plan for their specific needs. This freshly updated Third Edition includes the latest information on e-mail newsletters, online networking, signature files, and e-mail promotions. All the technology resources have been updated and the top publications list has been expanded. Small business will appreciate information on how to level the playing field with larger competitors by leveraging the unique opportunities available through e-mail. Also discussed are the differences between unsolicited commercial e-mail, anonymous build e-mail, and valid commercial e-mail.Included with the book is your personal password necessary for accessing the companion Web site which provides up-to-the-minute Internet marketing news, expanded information, and other helpful online marketing resources.This book/Web site combination is unbeatable
Description : With more than 200 million people online and their numbers on the rise, growing also is a perceived threat to personal privacy. A movement to create strict forms of privacy-protecting legislation is well developed in Europe and seems to be coming soon to America. What should corporations expect and how should they comply? Frye analyzes the interests and concerns of Internet users, then offers advice to guide businesses through the minefield of current and emerging privacy issues. Without demonizing or lionizing them, he looks impartially at how corporations could and might actually function in a variety of short- and long-term privacy-sensitive scenarios. His book, among the first to attempt these tasks, is a timely, much needed advisory (and warning) for top echelon excutives in the public and private sectors both--particularly in marketing and sales, where pro-privacy activism is currently most prevalent. It is also an important source of information and thought for academics and their graduate-level students.
Description : This gritty, unflinching philosophical detective novel addresses themes of Aboriginal rights, privilege, and art. Margaret Thatcher Gandarrwuy is an internationally renowned Aboriginal artist whose works command high prices, until a new painting is unveiled. It is discovered slashed, with the words “The artist is a thief” hastily scrawled across it. Jean-Loup Wild, a Melbourne financial consultant, is sent by an Aboriginal civil rights group to investigate and is caught between the art world, with its wealth, fashions, heroes, and sophisticated private language, and the Aboriginal community, with its poverty, social problems, kinship ties, and unchanging traditional law. While operating in these dual worlds, Jean-Loup delves deeply into the layers of Australian society, discovering the prejudices at the bedrock.
Description : The Handbook of Marketing presents a major retrospective and prospective overview of the field of marketing, and provides a landmark reference at a time when many of the traditional boundaries and domains within the marketing discipline have been subject to change. The Handbook frames, assesses and synthesizes the work in the field and helps to define and shape its current and future development. It includes contributions from leading scholars in the field, and the input of an international and extremely distinguished advisory board of marketing academics. The Handbook of Marketing will be invaluable to advanced undergraduates, graduate students and academics in marketing.
Description : Seven days a week, twenty-four hours a day, electronic databases are compiling information about you. As you surf the Internet, an unprecedented amount of your personal information is being recorded and preserved forever in the digital minds of computers. For each individual, these databases create a profile of activities, interests, and preferences used to investigate backgrounds, check credit, market products, and make a wide variety of decisions affecting our lives. The creation and use of these databases—which Daniel J. Solove calls “digital dossiers”—has thus far gone largely unchecked. In this startling account of new technologies for gathering and using personal data, Solove explains why digital dossiers pose a grave threat to our privacy. The Digital Person sets forth a new understanding of what privacy is, one that is appropriate for the new challenges of the Information Age. Solove recommends how the law can be reformed to simultaneously protect our privacy and allow us to enjoy the benefits of our increasingly digital world. The first volume in the series EX MACHINA: LAW, TECHNOLOGY, AND SOCIETY
Description : The second edition of this comprehensive guide introduces new marketing, advertising, sales and public relations techniques to the 1,500 proven ideas from the first edition. It adds dozens of new high-tech strategies required to stay one step ahead in today’s highly competitive global marketplace. Off- and online resources have been updated and new ones—including blogs and new websites—have been added.
Description : Kania explores the basics of online brand marketing and shows how to plan and execute a successful online branding strategy. This will develop a "next generation media mix" to leverage both online and offline marketing media in promoting a brand. 25 illustrations.